Technical Information

Technology requirements for DL courses

The most important technology that you will need to successfully complete your Distance Learning programme at the University of Nicosia, is a computer. We recommend the following hardware specifications so that you can comfortably run multiple applications as well as take full advantage of the learning management system (Moodle) and the teleconferencing system (Cisco WebEx and Skype for Business)


Operating System and Browser Support:

The following recommendations and settings will improve your experience using Moodle and ensure access to the activities and material in Moodle as well as access to teleconferencing sessions via WebEx.



Mac OS X


Operating Systems 1

Vista (32bit, 64bit)

7 (32bit, 64bit)

8 (32bit, 64bit)

8.1 (32bit, 64bit)





Ubuntu 12.x (Gnome)

Ubuntu 14.x (Gnome)

Red Hat 5

Red Hat 6

Open SuSE 13.1

Open SuSE 13.2

Fedora 19

Fedora 20 (all 32bit)

Minimum System Requirements:


Intel Core2 Duo CPU 2.xx GHz




AMD x86






JS and cookies enabled

JS and cookies enabled

JS and cookies enabled


Active X enabled (unblocked for IE is recommended)

Java 6


Java 6

libstdc++ 6.0


Browsers: 2

Chrome 3, 4 (recommended)

Latest (32bit, 64bit)

Latest (32bit, 64bit)


Internet Explorer

11 (32bit, 64bit)



Mozilla Firefox 5






5, 6, 7, 8 4


Microsoft Edge




Note: You may find it helpful to have more than one browser installed on your computer. If you run into problems using Moodle, moving to another browser may resolve your issues.


1     Playback of recorded WebEx

Playback of recorded WebEx teleconference sessions (.arf file type) is only supported on Windows and Mac. Recorded sessions cannot be viewed on mobile devices (phone/tablet) or Linux machines.

2      Browser settings should be set as follows:

  • Enable Cookies
  • Enable Javascript 
  • Do not block pop-up windows
  • Enable TLS 1.0, TLS 1.1, TLS 1.2 (instructions for Chorme, Firefox, Safari)

        Instructions for browser settings are available here:

Note: Safari does not allow you to make exceptions for a particular site (such as If you don't want to allow pop-ups and cookies on all sites, and you need to use Moodle, please use a different Web browser.

3       As of April 2016, Google Chrome has ended support for Windows XP, Windows Vista, OS X 10.6, OS X 10.7, and OS X 10.8.

Previous versions of Chrome installed on these OSes will continue to operate, for now, but they will no longer receive updates and security fixes.

4      Using WebEx on Chrome and Firefox:

  • Because Chrome will be removing support for NPAPI, a new joining method using a Chrome extension has been provided for using WebEx starting with Chrome 38. When using WebEx for the first time on Chrome, users will be guided through a one-time process to add the extension and update the WebEx application. After the first time, users can join without the extra steps.
  • Firefox 64-bit is not supported.

5      Joining a Meeting on a Mac:

When you start or join an event using Event Center for the first time on Safari 6.X and Safari 7, a problem occurs. After you have installed WebEx, Safari requires you to trust the plugin for the site you are attempting to join or start the event from. The page will refresh after that, but you will not join the event. In order to join, go back to the link you originally selected and you will be able to join successfully.


Utilities and Plugins:

  • WinZip, 7-Zip or WinRar for PC
  • Virus protection software
  • Java (latest version)
  • Flash and Shockwave player (latest version)

Recommended Browser Add-ons

Add-ons may need to be installed if your browser is not already configured:

A PDF Reader

PDF reader should be installed on your computer, and a PDF browser plugin will let you view PDFs in a browser window without opening a separate program.

  • Download Adobe Acrobat Reader at The download includes the browser plugin. To install this plugin, just follow prompts.


Java may need to be installed and enabled in your browser for features used by some Moodle courses. You will see a warning if you need to install or upgrade Java.

Adobe Flash Player

The Adobe Flash Player plugin for your browser will allow you to access Flash video and rich interactive media.


Windows XP, Windows Server 2003, Mac OS X  10.6, and Internet Explorer 6 End of Support Announcement

As of January 2015 WebEx no longer provides support for Windows XP (WBS30).
As of August 2015 WebEx no longer provides support for Windows Server 2003 and Mac OS X 10.6 (WBS30).

We cannot guarantee that WebEx will continue to work on those platforms. Microsoft has announced that Windows Server 2003 is not supported after July 14, 2015, and Apple has stopped providing updates and security patches for Mac OS X 10.6.

As these operating systems were no longer supported, starting with version WBS30, users are unable to join or  start WebEx meetings, or use any other WebEx applications from computers that  use Windows XP, Windows Server 2003, or Mac OX 10.6.

We recommend that users upgrade their computers to a supported operating system so that they can continue use WebEx without interruption. Users can also use WebEx from supported mobile devices.

WebEx no longer supports Internet Explorer 6, as of the WBS29.8 release, in order to be consistent with current web standards. We recommend that you upgrade to a more recent version of Internet Explorer or use a different browser.