Counselling Services
Frequently Asked Questions
Who can use Counselling Services?
Counselling Services are available to eligible members of the UNIC community, including students and staff, according to the service's eligibility criteria.
Do I need to have a serious problem to see a counsellor?
No. You don't need a diagnosis or a crisis to seek counselling.
If something is affecting your wellbeing, studies, work, relationships or everyday life, you are welcome to reach out.
How do I make an appointment?
Email Counselling.services@unic.ac.cy or call 22 842202, or see the other ways to contact Counselling Services.
What happens during my first appointment?
Your first appointment is an opportunity to discuss what is happening and what kind of support you may need. Your counsellor will explain the process and answer any questions you have.
Is counselling confidential?
Counselling is confidential within applicable professional, ethical and legal requirements. The limits of confidentiality will be explained to you.
Will my lecturers or academic department know that I am attending counselling?
Your counselling contact is not routinely shared with academic staff. Any specific exceptions will be explained to you in accordance with confidentiality and applicable policies.
Can I ask to see a particular counsellor?
Where possible, you may express a preference. The service will consider availability and appropriateness.
What if I need more specialised or long-term support?
If your needs fall outside the scope of the service, your counsellor can discuss appropriate options and, where appropriate, provide information about external or specialised services.
Can I come to counselling because I'm worried about a friend?
Yes. You can seek guidance about how to support someone else and what steps may be appropriate. See also Supporting a Friend.
What if I need help outside working hours?
Counselling Services are not an emergency service.
If you or someone else is in immediate danger, contact emergency services or attend the nearest Emergency Department: I need help now.