Respondus Lockdown Browser

Respondus LockDown Browser is a custom web browser designed to enhance the integrity of online exams. During tests, it prevents access to other applications, websites, and system functions.

Key Features

• Prevents students from opening other browsers or applications
• Disables functions such as copy-paste, screen capture, and printing
• Locks the assessment screen to prevent switching between windows
• Compatible with both Windows and macOS

How It Works

1. Students must download and install the LockDown Browser before starting an exam.
2. The browser launches in a secure mode, restricting access to unauthorized resources.
3. The exam is conducted in full-screen mode, and the student cannot exit until submission.

Watch this helpful video guide on Respondus LockDown Browser

Common Issues And Troubleshooting

• Installation Problems: Ensure you have administrative privileges on your device.
• Internet Connection Issues: A stable connection is required to avoid being locked out of the exam.
• Incompatibility with Certain Devices: Chromebooks, tablets, and mobile devices may not be supported unless specified by the institution.
• Freezing or Crashing: Restart the device and close unnecessary background applications before launching the browser.

Best Practices For Students

• Exam Access: Always access exams by navigating through your course page, not through reminders or calendars.
• VPN & Antivirus:
  • Consider temporarily disabling real-time antivirus scanning
  • Temporarily disable VPN connections before taking the exam
• Webcam Setup:
  • You can change your webcam during the webcam check
  • Ensure your computer's camera privacy settings allow desktop apps access
• Time & Location: Set your computer's time and time zone correctly before the exam
• Internet Connection:
  • If possible, use a wired ethernet connection or stay close to the Wi-Fi router
  • Close any other bandwidth-heavy applications during the exam
• Before the Exam:
  • Uninstall any third-party webcam apps to avoid interference
  • Disable or uninstall screen recording software like Screencastify
• Updates: Regularly check for and install LockDown Browser updates
• Restart & Reinstall: A clean installation is enough to fix problems related to corrupted installations.

Resources

• Quick Start Guide for Moodle Students
• Respondus Student Help
• LockDown Browser & Respondus Monitor Support