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Masterclass

Dealing with Difficult Conversations

with Tatiana Kolovou

HOURS AND DATES

19 May 2027
10:00 – 13:00

FORMAT

Live
University of Nicosia

€350

The Human Side of Leadership Programe

FOUR MASTERCLASSES + ONE SUMMIT

This masterclass is part of the Human Side of Leadership Programme.
Learn more and view bundles

Tutor

Tatiana Kolovou

An award-winning teaching professor in the department of Management and Entrepreneurship at the Kelley School of Business

Tatiana teaches Negotiation, Cross Cultural and Business Communication to MBA, undergraduate students and executives. Tatiana is a long time LinkedIn Learning instructor with over 10 million learners in multiple courses on the platform. Her emphasis on communication, resilience and workplace effectiveness has a unique perspective on how to lean into the uncomfortable to become a stronger workplace and a stronger professional. She produces content on LinkedIn weekly to include a newsletter with over 60,000 subscribers and a live show averaging an audience of 3,000+ attendees from 33 countries worldwide.

What to Expect from the Masterclass

Dealing with Difficult Conversations

Difficult conversations are an unavoidable part of leadership. This session helps you prepare for them with greater confidence and approach them with empathy and accountability.

  • Identify assumptions and consider alternative perspectives
  • Apply the DESC framework to communicate concerns clearly and respectfully
  • Navigate emotionally charged discussions
  • Use active listening to increase understanding.
  • Create psychological safety through openness, curiosity and dialogue
  • Balance accountability with empathy
Masterclass

Dealing with Difficult Conversations

with Tatiana Kolovou

HOURS AND DATES

19 May 2027
10:00 – 13:00

FORMAT

Live
University of Nicosia

€350

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